❂ Our cleaning procedure between guests involves double disinfection - when a guest departs, our accommodation gets misted with DEW Misting Machines before our housekeepers clean.
❂ Our House keepers then do a through deep clean of the property using Sumabac D10 which is a fabulous cleaner and disinfectant. This will include all touch points etc .
❂ All beds will be made while wearing gloves and masks.
❂ All crockery will be washed by hand with hot soapy water.
❂ All cushions, throws etc. will be misted with our viral disinfectant.
❂ The accommodation will be thoroughly ventilated between guests.
❂ All linen and towels will be professionally laundered.
❂ All mattress covers, duvets, pillows have been disinfected - pillow protectors will be between guests.
❂ All TV and lighting remotes will be double disinfected.
❂ Guest packs will be made in advance and a fresh pack containing cleaning items (disinfectant, and cloths) for guests, dishwasher tablets, kitchen towel, bins bags, tea towels etc.
❂ Once a housekeeper has finished cleaning we close windows and mist the property again with Dew to ensure its 100% disinfected and clean ready for your arrival. This allows us to do things like lay the table with our Emma Bridgewater (like we used to) and return our wonderful huggie bears. We mist for about 45 minutes and then open windows (weather permitting) to allow air to circulate.
❂ Our guest information is 99% online with only the necessary information available in the accommodation - links will be sent out before arrival and be available on the iPad during your stay. Any laminated sheets will be sprayed clean.
❂ Self-check-in - you will receive an email and SMS before arrival, giving you instructions on how to gain entrance to your accommodation and the keycode.
❂ Our office will be closed to guests, but we are always available on the phone during the day on ext 504.
❂ All communal touchpoints will be cleaned regularily and protected with Zoono Microbe Shield Surface Sanister regularily.
❂ Suppliers will not be allowed in the accommodation while you are staying. Hairdressers, photographers and registrars will be able to meet in the pamper room.
❂ The Summer House, Pamper Room, chefs kitchen and Hot Tub cabin will be cleaned with a viral disinfectant daily to keep them super clean.
❂ All of our staff test for COVID twice a week and are double vaccinated.