Accessibility Guide

Introduction

Millbrook is a 32 acre working estate set in a valley with 4 self catering properties.
The Mill (the location of the cottages) was built in 1791 and converted in 1992.
Lakeview was built in 1989 and is a coach house style property.
Each property is fully equipped and 5 star Gold Rated
Wheel chair users may find Millbrook estate difficult due to its terrain and soft ground.
We look forward to welcoming you. If you have any queries or require any assistance please phone 01769 629069 or email kate@millbrookcottages.co.uk.

Key Collection, Welcome and Car Parking

Keys are collected from the main house upon arrival. This is indicated in arrival information provided 7 days before arrival or via our website location page to download at any time.
A key turner is available on request
Parking is available for one car per property (4 spaces in total) right out side the mill entrance - free of charge. We have parking for
Accessible parking / a drop off point is located immediately outside The Wheel Room for step less access
The drive is graveled and hilly to the main house and office
The area is mostly well lit but we recommend bringing a torch (rechargeable torches are provided in all accommodation)

Communal Washing Machine Room

There is a washing machine room located in the old kennels
1 step high 28cm by 60cm wide gate
Door to washing room 158cm x 56cm
Washing machine 51cm x 60cm x 85cm
There is a washing machine and tumble dryer free to use
The light is a timer push button

Contact Information

Address (Inc postcode):Millbrook High Bickington Umberleigh Devon EX37 9BX
Telephone:01769 629069
Email:kate@millbrookcottages.co.uk
Website: www.millbrookcottages.co.uk
Grid Reference: Latitude 50°58'0.82"N Longitude 4° 0'33.88"W
Hours Of Operation: 8am till 8pm
Local Equipment Hire:Braunton Mobility www.mobilityinbraunton.co.uk Tel: 01271 814577 Fax: 01271 815566
Local Accessible Taxi:B Line Taxis Ltd 01271 322117 (this taxi is located in Barnstaple and charges maybe high)
Non Accessible Local taxi: Steve 07922 131473

Pre-Arrival

For full details and maps of how to reach us please see the location section of our website. Alternatively, you can plan your journey by car or public transport using a journey planning website; simply enter your postcode and ours, which is EX37 9BX to get directions (we are located about 3/4 mile from this location but you will usually go past us to get there. For our exact location please use our coordinates Latitude 50°58'0.82"N Longitude 4° 0'33.88"W.

The nearest railway station is Umberleigh, which is 3 mile away.
Taxis are not available at the station and need to be pre-booked. If you require an accessible taxi this can be booked in advance, see contact information below.
Free collection is available from Umberleigh train station but we require at least 72 hours notice to offer this service.
A local company can supply equipment for hire. See contact information below.
The nearest shop mobility is 12 miles away in Barnstaple Bus station. See contact information below
We can arrange for shopping to be put away for you before you arrive. All the major supermarkets deliver to us. We have a Sainsbury's and Tesco in Barnstaple.
Our nearest bus stop is 1 mile away with a very limited service to Barnstaple - see contact information below
Our access statement is available in large print here

Leisure Facilities

The Hot tub is located approx 40m from the mill entrance and 100m from Lakeview.
It is accessed by a raised wooden walkway.
The Hot tub door is 1.2m / 47.24 inches wide (2 doors) and opens outwards.
The lid needs to be removed and can by quite heavy- help is available on request in advance.

Grounds and Gardens

Millbrook is located in 32 acres of varied terrain including gravel paths, grassed areas. The are lots of benches and seating areas around the estate including on next to the mill (one step access) We have 2 fishing lakes. There is a car park next to our coarse fishing lake

Additional Information

Please just ask – if we can help we will. Please include any details on your booking with anything we can do to help or just give us a call.
All of our staff receive regular training that includes disability awareness training.
Trained assistance dogs are welcome.
All areas in the apartments have good colour contrast between the floor, doors and walls.
The nearest general hospital with an A&E unit is 14 miles away and the nearest Doctors surgery is 1 mile away. Please see our guest book for information.
We can offer a list of nearby attractions and details of their Access Statement for information, where available.
We welcome service dogs in The Wheel Room free of charge (water bowls are provided).
Our Duvets and pillows are all hypoallergenic.
Lakeview, Corncott and Pulley Mill do not welcome dogs so are suitable for those with allergies.

Click below to jump to property:
Wheel Room
Corncott
Pulley Mill
Lakeview

Entrance to the Mill

Distance from car park to main entrance 15m (sloped across gravel).
Steps from car park - 2 – although can use gravel slope to avoid.
The Main entrance door is manual, 720mm / 28.34inches wide, light to push and opens inwards.
The area is well lit by natural day light and has sensor lights during the evening as well as a lamp on a timer.
The floor service is carpet.
The Wheel Room is on the ground floor and Corncott and Pulley Mill are access via a staircase.

Property Entrances

The Wheel Room, Corncott and Pulley Mill are access via the main mill entrance which is well lite.
The Entrance doors are all 740mm / 29.13 inches in the mill.
The Wheel Room is step free.
The entrance is well lit.
Lakeview is access via outside steps and stepping stones across the grass.
The entrance to Lakeview is fairly well lit but recommend bringing a torch.